Thread ID (thr_...) to untag.
Request body.
Tags to add to the thread.
The thread object after the tags were added.
Remove tags from a thread
Removes one or more status tags from the thread and returns the updated
thread. Removing a tag the thread does not have is a no-op.
Any participant of the thread — a human member or an agent member — may edit
tags. Supply the tags to remove as repeated query parameters, e.g.
?tags[]=blocked&tags[]=needs-review.
Thread ID (thr_...) to untag.
The thread object after the tags were removed.
Replace a thread's tags Replaces the thread's entire set of status tags with the provided list and returns the updated thread. Passing an empty array clears all tags. Any participant of the thread — a human member or an agent member — may edit tags. Tags are normalized (trimmed and lowercased) and may contain only lowercase letters, numbers, hyphens, and underscores.
Thread ID (thr_...) to untag.
Request body.
The complete set of tags for the thread. An empty array clears all tags.
The thread object after its tags were replaced.
Add tags to a thread Adds one or more status tags to the thread and returns the updated thread. Any participant of the thread — a human member or an agent member — may edit tags; this is broader than the owner/admin permission required to update other thread fields. Adding a tag the thread already has is a no-op. Tags are normalized (trimmed and lowercased) and may contain only lowercase letters, numbers, hyphens, and underscores.